Department and Communications Coordinator - HigherEdJobs

Job Category:	Administrative Support
Department:	Social Sciences
Location:	IIT-Main Campus (MC), 3300 S. Federal, Chicago
Requisition Number:	0601293

GENERAL DESCRIPTION
Manages daily administrative and operations activities involving faculty, students, and staff. Manages the operating budget, department purchases, payroll and reimbursement processes, and Banner updates. Develops reports and communication materials for the department to raise its visibility, assist in the transition into the new college and help with new admissions processes and targets. Manages events including development functions, guest lectures, seminars, workshops, and research competitions.

Key Responsibility 1
Daily operations: Manages operating budget and purchasing. Assists chair and faculty with forms and processes related to personnel and budget activities, including academic searches, hiring and payroll documents, various activities in the Banner Finance system (i.e. purchase requisitions, budget queries), travel reimbursements, ITVs and CDVs. Performs office operations, including reception and hospitality, photocopying, filing, course schedules and maintaining spreadsheets. Oversees office technology and equipment. Initiates, carefully tracks, and brings job tasks, queries and processes to closure, keeping Chair apprised daily of current status of all requests with impeccable follow-through. Oversees two department interns and their activities. Responds promptly and courteously to electronic and face-to-face and other communications from faculty, students, and other internal and external correspondents. Assists departmental administrators in responding to inquiries about department programs. Serves as liaison to university administrative offices. Keeps the department informed of and in compliance with university policies and procedures.

Key Responsibility 2
Marketing and Communications: manages and regularly updates the department website, facebook page, and video collection. Develops department electronic newsletter, print materials in support of department programs, and publicity for departmental events. Writes articles and develops content for all of these, including interviewing, photographing and videotaping subjects toward that end. Works with CSL and IIT Marketing and Communications as needed, especially for posters, brochures, flyers and programs and on all outside publicity contacts and opportunities.

Key Responsibility 3
Event management: Manages department events, including commencement, Benjamin Franklin Project lectures and panels, guest speakers, annual retreat, job recruitment and student events and, potentially, conferences and external workshops.

Communications:
Responds promptly to e-mails, voice mails and personal communication from faculty, students and other internal and external correspondents. Responses will be verbal, written and electronic. Develop content for and manage department website, facebook page and newsletter as well as recruiting and event materials.

Customer Service:
Provides customer service to both internal and external customers.

Education & Experience:
B.S. or B.A. in relevant field; Master's Degree preferred.

Minimum of 2 years experience working in or for an academic milieu.

Preferred Skills:
Proficient in Microsoft Office, social media and web-based communication technologies; able to quickly learn and master information systems; able to communicate with numerous audiences through various media including excellent verbal skills and writing and editing capabilities. Exceptional interpersonal skills and ability to work positively and independently in a small office setting. Excellent organizational, multi-tasking and project management skills with exceptional follow-through and attention to detail are absolutely necessary.

Special Instructions to Applicants:
Must be available for immediate interview and able to start within two weeks of hiring date.

Source: http://www.higheredjobs.com/details.cfm?JobCode=175696222

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